Brand Certified
Pets at Home Burgess Hill
4.5(774 reviews)
Certified by Pets at Home Burgess Hill • May 24, 2026
Business Details
Mid Sussex Retail Park, Burgess Hill, West Sussex
RH15 9UG, United Kingdom
Certified by Pets at Home Burgess Hill • May 24, 2026
+44 3456 001728
Certified by Pets at Home Burgess Hill • May 24, 2026
https://www.petsathome.com/find-us/locations/pet-care-centre/burgess-hill
Certified by Pets at Home Burgess Hill • May 24, 2026
About
Certified by Pets at Home Burgess Hill • May 24, 2026
Pet StorePets at Home Ltd
Pets at Home Burgess Hill is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Burgess Hill at your convenience. We’re proud to serve pet owners throughout Burgess Hill with friendly service and trusted brands.
Location
Certified by Pets at Home Burgess Hill • May 24, 2026
Pets at Home Burgess Hill
Mid Sussex Retail Park, Burgess Hill, West Sussex
RH15 9UG, United Kingdom
Hours
Certified by Pets at Home Burgess Hill • May 24, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
5/25/20269:00 AM - 8:00 PM
Reviews
4.5
774 reviews
5 stars
497
4 stars
199
3 stars
52
2 stars
14
1 star
12
- AEAmi Ellis-BrownMay 6, 20265.0If I could rate above five stars I would! What an incredible place. Lauren was absolutely amazing and went out of her way to help us. The care and attention, knowledge and support is incredible. I’ll be forever grateful! Thank you for going above and beyond for us as a whole family x
- TWTracy Lewis WilkinsonMar 4, 20265.0Lovely people
- MDMaya DesbordesJan 6, 20265.0A big thank you to Liz, store attendant at this Pets At Home. She is full of great advice and helped us out with our cat having a flea problem and food sensitivities. She was so patient with us and gave us tips and tricks to deal with both issues. This has been our go to pet supply store in the area, and we are not planning to change it. Thank you to the rest of the team as well, who is always welcoming and lovely.
- MMmumtominibeastsDec 23, 20255.0Friendly staff, we always get our bits from here and often look at the rabbits, guinea pigs, hamsters and fish too.
- DTDaniel TriggsDec 15, 20255.0Plenty of parking and good prices with helpful staff
Frequently Asked Questions About Pets at Home Burgess Hill
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my purchases at Pets at Home Burgess Hill?
Yes, Pets at Home Burgess Hill offers a Click & Collect service that allows you to order online and pick up your items in store, often within one hour of ordering.
Are pets allowed inside Pets at Home Burgess Hill?
Yes, well-behaved dogs are welcome to accompany you inside the store, provided they are kept on a lead and under control at all times.
What are the opening hours of Pets at Home Burgess Hill?
Pets at Home Burgess Hill is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:00 to 16:00.
Does Pets at Home Burgess Hill provide services for pet health and advice?
Yes, the store offers free help and advice, nutrition consultations, licensed medicines, and free weight checks to support your pet's health.
Is there parking available at Pets at Home Burgess Hill?
Yes, many Pets at Home stores, including the Burgess Hill location, offer parking facilities for customers.
Is Pets at Home Burgess Hill accessible for people with disabilities?
Yes, the store strives to be fully accessible, including features like wheelchair access and accessible parking spaces.
What other shops or services are near Pets at Home Burgess Hill?
Nearby you can find Waves Hand Car Wash, Tesco Click+Collect, Timpson shoe repair, Tesco Petrol Station, and several cafes like Harris + Hoole and Caffè Nero, offering convenient options to combine errands or refreshments with your visit.
Are there places to eat or relax near Pets at Home Burgess Hill?
Yes, there are several cafes and coffee shops nearby, including Costa Coffee, Harris + Hoole, and Caffè Nero, perfect for a break before or after shopping for your pet.
Are there pet grooming or veterinary services close to Pets at Home Burgess Hill?
Yes, nearby pet services include The Groom Room Burgess Hill for grooming and veterinarians like Companion Care and Vets for Pets for veterinary care.
What types of products can I find at Pets at Home Burgess Hill?
The store offers a wide range of products including pet food, treats, toys, grooming equipment, flea and worm treatments, training equipment, pet beds, and healthcare products among others.
Brand Certified Facts from Pets at Home Burgess Hill
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Certified May 24, 2026Yext Knowledge Graph
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